Agenda

Complimentary coffee, participation in show-room presentations by partners, negotiations

Introductions and Welcome:

• GEORGES CHAUVE, General Manager, Radisson Blu Belorusskaya

RUSSIAN CONSTITUENT REGIONS. HOSPITALITY INDUSTRY DEVELOPMENT CLIMATE

Discussion Questions:

• Regional administration programs of infrastructural development;
• Investment attractiveness rating of different regions;
• Development of special economic zones for tourism and recreation;
• Public private partnership in territorial development.

• SERGEY KOLESNIKOV, CEO, GOST Hotel Management

• VADIM DUBOVIK, Deputy General Director for development and investor relations, Special Economic Zones
• IRINA ARKANOVA, Head of the Department of Tourism, Administration of the Khanty-Mansiysk autonomous region – Ugra
• SVETLANA KOLOTOVKINA, Head of Investment Development, Ministry of Economic Development, Science and Higher Education of the Irkutsk Region
• MAXIM LOZOVSKY, Director,Strategy Partners

CONSUMER.

Discussion Questions:

• Changes in guest demands, their new preferences. How does change the structure of his expenses?
• Which groups of consumers are growing faster than others? On whom to stake in the coming year?
• The birth of new types of tourism. How to work with new clients?
• Interaction and changes in the requirements of companies providing the inflow of guests.

• MAYA LOMIDZE, Executive Director, Association of Tour Operators of Russia

• KONSTANTIN LEVCHENKO, Chairman of the Committee for tourism and hotel industry of Moscow City
• GERT PRANTNER, Founder&Managing Partner, RIMC–International Hotel Resort Management and Consulting GmbH
• GENNADIY LAMSHIN, President, Russian Hotel Association
• DMITRY KOLESNIKOV, Chairman, Cronwell Hotels&Resorts Russia

• VADIM DUBOVIK, Deputy General Director for development and investor relations, Special Economic Zones
• IRINA SOSNOVSKAYA, Head of the Tourism & Recreation Zone, Special Economic Zones
• IRINA ARKANOVA, Head of the Department of Tourism, Administration of the Khanty-Mansiysk autonomous region – Ugra
• SVETLANA KOLOTOVKINA, Head of Investment Development, Ministry of Economic Development, Science and Higher Education of the Irkutsk Region

PRICING

Discussion Questions:

• Analysis of sales channels. The balance of price and principles of the various channels.
• What is price vector in various categories and in various regions aimed at? How elastic is the demand for the price today?
• What is the role today antitrust regulation?
• How are the principles of seasonal pricing are being changed? How to create a new price for the hotel?

• ALEXEY MOUSAKIN, CEO, Cronwell Management Ltd.

• SERGEY STRELNIKOV, General Manager, Grand Hotel Victory
• JULIA TSAREVA, CEO, GOST
• ANNA SIDORENKO, Senior Sales Manager, Marriott Russia
• ELVIRA TARASENKO, Regional Sales Director for Russia, CIS and Baltic, Rocco Forte Hotels

STAFF

Do you need staff for adequate money? Where do you get them, how do you keep them? The institute of mentors in hotels. Motivation and training. Experience of Western and local hoteliers.

• EKATERINA BALASHOVA, independent expert

• ANNA ITSIKSON, Head of People Service Department, Hotel Baltschug Kempinski Moscow
• ELENA LITVINOVA, HR Director, Interstate Hotels & Resorts
• HELLI MAVRINA, HR Director, Sadovoe koltso
• ALEXANDER MURZOV, Head of consumer market Odgers Berndtson (International recruiting agency, the largest in the U.S. and Europe)

Closing of the 1st Day of the Summit.

The Excursion to the five-star Hotel InterContinental Moscow Tverskaya, a part of the hotel chain InterContinental Hotels Group (IHG). The opening of the hotel is scheduled till the end of the year.

Summit delegates will see first the Hotel!

DEVELOPMENT OF THE NEW FACILITIES AND RECONSTRUSTION

Discussion Questions:

• Will there be shortage of any types of hotels? How can seasonal demand be satisfied? Western experience in this area.
• Costs and parameters of hotel development after the crisis.
• How do we choose a contractor? Do we choose a Russian or a foreign partner? Do Russian contractors satisfy their foreign customers? What are potential conflict areas? What is the contractor ready to do?

• STANISLAV IVASHKEVICH, deputy development director, hospitality industry, CBRE

• SERGEY KOLESNIKOV, CEO, GOST Hotel Management
• ALEXEY AFANASYEV, General Director of the hotel «Hotel Aquarium», Head of the company «Academ Project»
• EKATERINA GARANINA, CEO, Accord Management Group
• MAX KOUTCHINSKI, Deputy General Director at Aukett Fitzroy Robinson - Moscow office

MANAGING COMPANIES

Discussion Questions:

• What are the criteria that international and Russian companies use to evaluate hotels? What is the difference in approaching and assessing them?
• What must be done to interest international management companies?
• Which companies should we prefer – international or Russian?
• Experience of beneficial ownership in hospitality business. How do owners attend to control issues?

• NATALIA ROSENBLUM, Partner Hospitality In.Comm

• PHILIPPE BRISBOIS, CEO, IFK Hotel Management; Regional Chief Operating Officer, Golden Tulip Hospitality Group
• ALEXEY MOUSAKIN, CEO, Cronwell Management Ltd.
• DMITRY IVANOV, Chairman, Aurora Hospitality Group (Continent Hotels and Resorts®)
• ALEXANDRE ZAXAROV, CEO, RIMC Eurasia- Hotel Management

MARKETING

Discussion Questions:

• How to identify toold for attracting guests for different target groups? How to develop sales via tour operator?
• Event Marketing. How can we attract significant regional events to the hotel? How can we generate new events?
• Internet Marketing. Search engine optimization. How can we promote the hotel website online? How do we make more customers visit the hotel website and not the website of the intermediary?
• Inexpensive marketing. The experience of promotion through social networks and blogs. Using innovative resources (foursquare.com, tripadvisor.com, etc.).

• NATALIA LAPSHINA, PR & Marketing Director, Lotte Hotel Moscow
• MARIA VASILENKO, Marketing Director, AZIMUT Hotels
• FYODOR TARASYUK, Operational director, Nevsky Forum Hotel, St.Petersburg
• DMITRY SOBOLEV, CEO, Day'n'Night Hostel
• VIKTOR SHISHKAREV, CEO, Advizzer.com

SALES

• ALEXEY VOLOV, Sales and Marketing Director, InterContinental Moscow Tverskaya Hotel

• LANA KLYUEVA, Director Russia & CIS, HRS - Hotel Reservation Service
• MARINA KOLESNIK, Founder and CEO, Oktogo.ru
• ANDREW PYNER, SVP – Supply, Ostrovok.ru

• Cronwell Management Ltd
• IFK Hotel Management
• Aurora Hospitality Group
• RIMC Eurasia- Hotel Management

OPERATION. Part I

Digest of new technologies and solutions to optimize costs and increase profitability of hotels.

• FYODOR TARASYUK, Operational director, Nevsky Forum Hotel, St.Petersburg

• ANDREY MIKHAYLETS, Commercial director , Astrus Moscow city hotel
• ANTON EREMIN, CEO, Coffee Time Russia
• DMITRY ELIZAROV, CEO, Radisson Royal Hotel

• HRS - Hotel Reservation Service
• Oktogo.ru
• Ostrovok.ru
• Advizzer.com

OPERATION. Part II
Value-Added Services.

Discussion Questions:

• 3 concepts of efficient use of space in hotels of various types.
• Start-up Well being. Adapting the concept for Russia. Hoteliers’ experience.

• ZHANNA CHERNIKOVA, CEO, Egida-Piter, St.Petersburg

• BLAKE ANDERSON-BUNTZ, General Manager, M’ISTRA’L Hotel & SPA
• SERGEY STRELNIKOV, General Manager, Grand Hotel Victory

Closing of the Summit. Cocktail Reception.

Tour of Radisson Blu Belorusskaya Hotel.

Opened in summer 2011. Radisson Blu Hotels&Resorts (formerly known as Radisson SAS Hotels & Resort) are a part of The Rezidor Hotel Group and represent one of the leading brands in the hotel market among the hotels of high category.